Shipping Information

At Al Tasfiyah, we aim to deliver your orders safely, quickly, and with care. This Shipping Information page explains our order processing, delivery timelines, and shipping-related policies.

Order Processing

All orders are processed after confirmation. Once your order is placed, our team will review the details, prepare your items, and hand them over to the courier service.

Order processing usually takes 1–2 business days.

Delivery Time

Estimated delivery time depends on your location:

• Major Cities: 2–4 business days

• Other Areas: 4–7 business days

• Remote Areas: Delivery time may vary depending on courier availability

Delivery delays may occur due to public holidays, weather conditions, courier issues, or high order volume.

Shipping Charges

Shipping charges are calculated at checkout based on your order and delivery location. Any available free shipping offer will be shown on the website during checkout.

Order Confirmation

After placing your order, you may receive a confirmation via email, SMS, or WhatsApp. Please make sure your phone number and shipping address are correct to avoid delays.

Tracking Your Order

Once your order is shipped, tracking details may be shared with you through email, SMS, or WhatsApp. You can use the tracking number to check the delivery status with the courier service.

Cash on Delivery

Cash on Delivery may be available for selected locations. Please keep the exact amount ready at the time of delivery to avoid any inconvenience.

Incorrect Address or Contact Details

Al Tasfiyah will not be responsible for delays or failed deliveries caused by incorrect address, incomplete contact details, or customer unavailability at the time of delivery.

Damaged or Missing Items

If you receive a damaged parcel or any item is missing, please contact our customer support within 24 hours of delivery with your order number and clear pictures of the parcel/product.

Contact Us

For shipping-related questions, please contact us:

Email: support@altasfiyah.com
Phone: +92 3142427402
WhatsApp: +92 3142427402